April 6th, 2010

Dealer chat is moving from the early adopter stage into the mainstream as more and more dealerships look for ways to increase internet sales and reduce costs to acquire new...

October 20th, 2009

Dealerships around the nation have thousand of people visiting their websites each month, but how do you identify which visitors are the most important?

Prospect detection is the answer.  It helps you identify shoppers who have reached a point on your website that you should...

July 27th, 2009

The question of having live  car chat available 24/7 for the dealership website comes up a lot when I talk with dealers about leveraging automotive chat to engage more website visitors. It is a valid question that deserves a valid answer. When the question does come...

July 26th, 2009

At ActivEngage we handle well over 100,000 chat conversations per month for automotive dealerships across the nation. Using this wealth of knowledge from our interactions with automotive...

July 12th, 2009

Welcome to the ActivEngage blog. We decided that a blog would be a great place to update our dealers and potential dealers on how to best leverage live chat on their dealership websites. Our software and services are helping dealerships convert...